Privacy Policy

• Identity: Peña y Páez Descanso, S.L. (Descansa Tiendas Especializadas)
• Tax ID: B-27518752
• Address: Calle Héroes de Sostoa, 85. 29002 – Málaga
• Email: info@tiendasdescansa.com

We will process your personal data collected through the contact form for the following purposes:

1. Query management: To handle, process, and respond to requests for information, quotes, or questions received through the website form.
2. Commercial contact: If you expressly authorize it, to send you commercial communications about our offers and news.
3. Pre-contractual management: To carry out the necessary procedures in case your query leads to a request for a formal quote or store visit.

Retention period: Data will be retained for the time necessary to address your query and, once completed, for the statute of limitations period for any legal responsibilities that may arise. If you have consented to receiving advertising, until you withdraw your consent.

The legal basis for processing your data is:

• Consent of the data subject: By checking the privacy policy acceptance box and submitting the form, you authorize us to process your data to respond to you.
• Pre-contractual measures: In case your query is to request a quote for furniture, rest products, or decoration services.
• Legitimate interest: For sending commercial information to previous customers (Art. 21.2 LSSI), provided it refers to products similar to those contracted.

We will not transfer your data to third parties, except where legally required. However, for the website to function, we work with providers who act as Data Processors:

• Hosting: Raiola Networks, whose servers are located in the EU.
• Email management: Email service is provided through Microsoft (Outlook), which may involve international data transfers outside the European Economic Area, ensuring an adequate level of protection in accordance with current regulations.

You have the right to:

• Access, rectify, or delete your data.
• Limit or object to processing.
• Request portability of your data.
• Withdraw consent given at any time.

You may exercise these rights by sending an email to info@tiendasdescansa.com attaching a copy of your ID card or equivalent document. You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Our services are intended for persons over 18 years of age. We will not knowingly process data from minors under that age without the consent of their parents or legal guardians. If we detect data from minors under 18 years of age, we will proceed to delete it immediately.

• Accuracy: As a user, you guarantee that the data provided is true, accurate, and current. You are solely responsible for any damage or harm that may be caused to the store by providing false information or third-party information without their consent.
• Security: We have implemented the necessary technical and organizational security measures (SSL encryption, firewalls, etc.) to prevent loss, misuse, or unauthorized access to your personal data.